At NFC Bio, we strive to ensure our customers have a seamless and satisfactory experience. Please read our cancellation and refund policy carefully before making a purchase.
Order Cancellation
- Orders can be cancelled within 12 hours of placing the order, provided the product has not yet been processed for printing or shipment.
- To request a cancellation, please email us at support@nfcbio.com with your order number and reason for cancellation.
- Once an order has been processed or shipped, it cannot be cancelled.
Refund Policy
- Digital Services (like BioPage setup): Once the service is activated or the digital content is delivered, no refund will be issued.
- NFC Cards and Products:
- Refunds are only applicable if:
- The product is damaged during shipping
- There is a printing error on our part (wrong name, profile photo, or QR not working)
- Customers must notify us within 3 days of receiving the product, along with photographic proof.
- Approved refund requests will be processed within 7–10 business days.
- Refunds are only applicable if:
Replacement Policy
- If your product is eligible for replacement due to damage or manufacturing defects, we will ship a new card at no additional cost.
- Replacement requests must be made within 3 days of delivery.
Non-Refundable Situations
- Incorrect details provided by the customer during order submission (e.g., name, phone number, links, or photo).
- Delay in delivery due to courier service issues, weather, or other unforeseen events.
- Customer change of mind after order processing.
Contact Us
If you have questions about cancellations, refunds, or replacements, please contact us at:
📧 Email: support@nfcbio.com
📞 Phone: +91 96767 61162
🌐 Website: https://nfcbio.com
Note: By placing an order with NFC Bio, you agree to this cancellation and refund policy.